Friday, August 29, 2014

One Tough Month


This assignment has been the hardest one so far!  It's been long hours and lots of training. When we arrived in McDonough, we knew a free standing Chick-fil-A was going to open down the road on August 21st.  The previous operator at our location was selected for the grand opening, and he was taking almost all his current employees.  Therefore, David and the other IM Justin were going to have to interview, hire, and train about 20 people.  Starting August 18, the restaurant was being run by an all new staff.  David and Justin have basically been working 7 or 8 in the morning to 11 at night since then.  I worked 55 hours last week.  Last Thursday I was at the restaurant from 8am to 11pm and back the next morning at 6am for a 9 hour shift. My job has been to train Sharon, a new employee, on making salads, wraps, fruit cups, parfaits, cole slaw, and chicken salad.  I can help a little in the kitchen if I'm needed, but I'm not that fast.  I am becoming an excellent dish washer!

But my hours are nothing compared to the work and hours David and Justin are putting into the restaurant and the people.  They are training team members on running the cash registers, making milkshakes, bagging the meals, cooking chicken and everything that entails, making sandwiches, cooking fries, ordering the truck for all the supplies, and everything else in the store.  Writing all this out makes me realize all the small details it takes to give guests a great experience and great food with the high standard of Chick-fil-A.

On a side note... David's birthday was the 20th, and he spent the entire day at the restaurant. He did get a little celebratory cheesecake that night from the team!

It's been awesome to see these guys work so hard and pour their time and energy into the new team to make this a great Chick-fil-A.  They have absolutely been busting it! Not only have they been training, but they have had to deal with machine, facilities, and technology issues.  I know they will both make great operators one day, and I hope all this hard work will pay off in the NEAR future!  Only 2 weeks in and the guys are already seeing great results.  Team members are excited to work, and they are rocking out good food and awesome service!

While the days have been long and Sundays are a treasure to rest, David and I have enjoyed our time in McDonough! We do have some exciting new to share! We will traveling to a new assignment today!! Stay tuned for more info! 


This is the cookie the team bought for us on our last day! We are going to miss them!

Wednesday, August 6, 2014

Assignment #3


We have made it to assignment #3 in McDonough, GA!  This Chick-fil-A is located inside of Kroger at McDonough Crossing. The store is open from 6:30am to 9pm, so this assignment is my first experience serving breakfast.  We were spoiled at the first two assignments because the stores did not open until 10am.  David is getting up a little earlier now.  Chick-n-minis are my favorite item on the menu, so I am loving this breakfast menu!!! David is excited because one of his friends from the interim manager training class is also working at this location.  They are working hard but also having some fun!


We were told in the beginning that we would probably only be here for a month.  Therefore, the only option for housing was a hotel.  I have never stayed in a hotel for more than a week, so this should be fun! It hasn’t been terrible, but I think I might be a little high maintenance.  Some positive things are I don’t have to wash sheets and towels, there is an indoor pool, and there is a nice gym.  The negatives are we always get water on the floor when we shower and we do not have a kitchen so dinner is always out. 


While in Atlanta, we are looking forward to watching the Braves play, going to the Georgia Aquarium, and seeing the Chick-fil-A corporate office again.   Should be a fun fast month!